The "State of Graciousness in Singapore" survey found a significant gap between Singaporeans' self-perception on how they performed when it comes to graciousness versus their perception on how fellow citizens fared.
Forty-three per cent of those polled rated themselves high on graciousness, while only 15 per cent rated others likewise.
General Manager of SKM, Dr William Wan, said it is the attitude that the movement wants to change.
But he admitted that it will be a challenge because Singaporeans are indifferent to improving their graciousness.
More than 60 per cent agreed with the statement "It is not possible for Singapore to become a more gracious place due to the hectic and stressed lifestyle in Singapore", while only 38 per cent disagreed.
This year, Singaporeans scored 60 on the graciousness index, compared to 61 in 2010 and 58 in 2009.
Overall, 48 per cent felt the level of graciousness has not changed, 25 per cent felt it has improved, 8 per cent felt it has declined, and 18 per cent were unsure.
Singaporeans also pointed to public transport, public spaces and public eating places as the top three areas that needed the most improvement in the survey which involved some 1,400 people.
